FAQ
Popular Questions
1. Do you offer test packages?
Yes, please view lab test packages for more information
2. How do I book / schedule a home visit?
You can book a home visit by calling or messaging us on 7045116127 / 7045116917. It is always preferable to book home visits one day in advance.
3. Is a doctor’s prescription compulsory for a blood test?
A doctor’s prescription is advisable for some specialized tests to avoid any confusion or errors. But a prescription is not mandatory for routine tests or preventive health packages.
4. Can I contact someone to seek clarification or for better understanding of my report?
Yes, do get in touch with our team on 7045116127 / 7045116917. and they will connect you to the pathologist or microbiologist.
5. What are the various payment options?
We accept cash, Gpay and all credit/debit cards except American Express.
7. Can I have water during fasting?
Yes sips of plain water are acceptable.
8. How do I get my reports in case I cannot come to the centre to collect them?
As a practice, we WhatsApp or email reports on the registered contact number or email id as soon as they are ready. We therefore request you to make sure you share the same at the time of patient registration.
9. Do I need to book an appointment to have a pathology test done?
You are advised to book an appointment for home collection the previous day, to avoid any inconvenience in terms of patient preparation, if any. However, you can walk-in at the lab without an appointment anytime during the working hours.
10. Can I get an online receipt for the payment made?
Softcopy of receipt can be mailed to you on your registered email ID or WhatsApp number. Do make a request for the same at the time of booking the test or billing.